Our guarantee to our customers

AVAILABILITY: Items from our catalog may be reserved on paid orders for Fall

shipment (Sept. through Oct.) until supplies are exhausted. We will not make substitutions

without prior approval.

PLANT QUALITY: All roots will have 3 to 5 eyes and adequate storage roots for

healthy plant growth.

GUARANTEES: We guarantee your satisfaction upon arrival and that the plant

will be true to name. If you are not satisfied with the root you receive, contact us

within 7 days for a replacement or refund. If the flower on your plant is not what

you think it should be, make a photo of the flower and send it to us right away.

If you lose your plant in the first year, contact us immediately and we will try to

help you figure out what happened and discuss possible replacement. We do not

guarantee that your plants will live and grow well for you because there are too

many factors beyond our control, however our goal is satisfied customers.

PAYMENTS: We accept VISA, Mastercard, Discover, American Express, Paypal,

checks or money orders. You can order on our website securely by credit card on


SHIPPING: We will ship by USPS or UPS. Special shipping requests will be honored

if possible and any additional charge will be charged to the customer and

must be prepaid. We do not ship internationally at this time.

If you have any additional questions, you can contact us by phone, mail or email.

Fina Gardens

1319 8th Ave

Hillsdale, WI 54733

715-837-1147 phone or 715-418-1548 cell