AVAILABILITY: Items from our catalog may be reserved on paid orders for Fall
shipment (Sept. through Oct.) until supplies are exhausted. We will not make substitutions
without prior approval.
PLANT QUALITY: All roots will have 3 to 5 eyes and adequate storage roots for
healthy plant growth.
GUARANTEES: We guarantee your satisfaction upon arrival and that the plant
will be true to name. If you are not satisfied with the root you receive, contact us
within 7 days for a replacement or refund. If the flower on your plant is not what
you think it should be, make a photo of the flower and send it to us right away.
If you lose your plant in the first year, contact us immediately and we will try to
help you figure out what happened and discuss possible replacement. We do not
guarantee that your plants will live and grow well for you because there are too
many factors beyond our control, however our goal is satisfied customers.
PAYMENTS: We accept VISA, Mastercard, Discover, American Express, Paypal,
checks or money orders. You can order on our website securely by credit card on
SHIPPING: We will ship by USPS or UPS. Special shipping requests will be honored
if possible and any additional charge will be charged to the customer and
must be prepaid. We do not ship internationally at this time.
If you have any additional questions, you can contact us by phone, mail or email.
1319 8th Ave
Hillsdale, WI 54733
715-837-1147 phone or 715-418-1548 cell