Special shipping requests can be honored if possible and any additional charge will be added to the customers order, which must be prepaid prior to shipping. Yes, we can ship internationally. Please inquire with us directly for international orders. International orders are subject to USDA inspection, phytosanitary permits and additional shipping costs and fees all at the buyers expense.

SHIPPING POLICY:

All due diligence is made to ensure deliveries are made in a timely and reasonably secure manner. Fina Gardens is not responsible for any damage, or delays related to the carrier or weather conditions the package may encounter during shipment.

Orders are delivered in good faith and with provided tracking information for the recipient to manage.

Once tracking information is entered into the computer system and sent to the customer; recipients of cut flowers have 48 hours (due to the perishable nature of the product) and recipients of root stock have two weeks from the original estimated delivery date to launch a complaint with Fina Gardens pertaining to the arrival, loss, damage or misdirection of an order. We will help where we can, but cannot guarantee issues outside of our control or with the shipping company.

All complaints launched outside of this period will unfortunately not be honored.